Terms & Conditions

 

Welcome to SecretsAura.store. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all users of SecretsAura.store. We reserve the right to update or modify these terms at any time without prior notice.

2. Use of Website

You agree to:

  • Use the website only for lawful purposes

  • Provide accurate information when creating an order

  • Not misuse, copy, or distribute any content from our website

All content on this site, including images, text, and designs, is the property of SecretsAura.store.

3. Orders & Payments

  • All orders placed through the website are subject to availability.

  • We reserve the right to cancel any order due to stock issues, incorrect pricing, or suspicious activity.

  • Payments made via online methods are processed securely through third-party payment gateways.

For Cash on Delivery (COD), please ensure the correct contact and address details.

4. Pricing & Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Colors may slightly vary due to lighting or device display settings

  • Prices may change without notice

  • Errors in pricing or description may occur, and we may cancel orders affected by such errors

5. Shipping & Delivery

Delivery times may vary depending on location. Unexpected delays can occur due to:

  • Weather conditions

  • Courier issues

  • Public holidays

You will be informed of any major delays whenever possible.

6. Return & Exchange Policy

We offer a 7-day return and exchange policy for eligible products.
Items must be unused, unworn, unwashed, and in original packaging.

Non-returnable items include:

  • Lingerie sets

  • Panties

  • Bodysuits

  • Clearance items

Please refer to our full Return & Exchange Policy for details.

7. Cancellation Policy

Orders can only be canceled before shipment. Once shipped, the order cannot be canceled but may qualify for return/exchange under our policy.

8. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy.
We do not sell or misuse customer data.

9. Limitation of Liability

SecretsAura.store is not responsible for:

  • Delays beyond our control

  • Damages caused by misuse of products

  • Losses resulting from incorrect address or contact details provided by the customer

10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved through the appropriate legal channels.